Why Tickie
A fan who can’t make it will resell their ticket. On a third-party platform, you lose track of the ticket, the buyer and the commission. With you, you keep it all.
Secure tickets
Every resold ticket is cancelled, then reissued in the new buyer’s name. Fake tickets no longer get through.
Extra revenue
You set the resale fees. Every secondary-market transaction earns you money, instead of enriching a third-party site.
Identified buyers
Every new holder joins your database. You know who’s coming in, and you can talk to them again.
Before / after
Without Tickie
Tickets resold on unofficial sites
Fake tickets and disputes at the gate
Commission captured by a third party
Unknown buyers
With Tickie
Resale on your own shop
Ticket reissued and checked at the gate
Resale fees that come back to you
Every buyer identified in your CRM
Built-in resale
Resale happens in your white-label ticketing, with no redirects. New and resale tickets appear on the same seating plan, and buying takes just a few clicks.
No redirect to an external site
New and resale tickets on the same seating plan
A mobile-first journey
Resale ticket
Official
West Stand · Row C · Seat 8
€45.00
Original price
€45.00
Service fee
€2.50
Total
€47.50
Ticket verified and reissued in your name
Resale rules
Match on 14 March
Resale
On
Minimum price
Original price
Maximum price
+ 10%
Opens
30 days before
Organiser fee
5%
Applied automatically to every listing
Your rules
Turn on resale by event or by ticket category. Set minimum and maximum prices, the resale window and fees. The rules apply automatically, to every listing.
Price floor and price ceiling
Resale windows and eligibility by ticket
Resale fees set by you
Tracking and data
The seller is paid, the old ticket is cancelled, the new one is issued. You track transfers, fees and payouts in real time, and every buyer enriches your CRM.
Full history for every ticket
Reports on fees, taxes and payouts
Buyer data linked to your CRM
Resale this month
Live
Tickets resold
412
Fees collected
€1,030
New contacts in the CRM
389
Every transaction tracked
Features
Fans resell with confidence, buyers buy safely, and you stay in control.
Go further
Every Tickie module works on its own, and even better together.
FAQ
Why offer official ticket resale?
Because resale will happen anyway. On your own platform, it’s secure for your fans, profitable for you through resale fees, and every buyer joins your database.
How do you prevent touting on resold tickets?
You set a price ceiling, for example the original price, as well as a price floor. These rules apply automatically to every listing: no ticket can be resold above the ceiling.
Is the resold ticket secure?
Yes. As soon as it sells, the old ticket is cancelled and a new one is issued in the buyer’s name. Only that new ticket is accepted at the entrance, which keeps fake tickets out.
Who sets the resale fees?
You do. You set the fees applied to each resale, and they become extra revenue for your organisation. You track fees collected and amounts paid out in real time.
Are buyers redirected to an external resale site?
No. Resale happens inside your white-label ticketing, with no redirects. New and resale tickets appear on the same seating plan, in a mobile-first journey.
Can I turn on resale for some events only?
Yes. Resale is enabled by event or by ticket category, with opening and closing dates. You open and close resale whenever you choose.
How is the seller paid in a resale?
Tickie handles the whole process: the seller is paid, the old ticket is cancelled and the new one is issued. You track every payout, fee and tax in live reports.
TICKET · OFFICIAL RESALE
Tell us about your events: we’ll show you how to turn resale into a source of revenue and data.
Meeting guaranteed within 24 hours · No commitment
