Our commitments
Whether you sell a hundred tickets or a hundred thousand, the same standard applies.
SOC 2 Type II certified
The platform’s security controls are audited against the SOC 2 Type II framework.
PCI DSS payments
Online payment meets the payment card industry security standard.
GDPR compliant
Your buyers’ personal data is processed in line with the GDPR.
Data ownership
It’s in your contract: your buyers’ data belongs to your organisation. You find it in your CRM, connect it to your tools and decide how it’s used.
Buyer data ownership set out in the contract
Connection to Salesforce and HubSpot
No third-party platform takes over your audience
Your data
Contract
Owner
Your organisation
Buyer profiles
In your CRM
Connections
Salesforce, HubSpot
Set out in the contract
Entrance check
Live
Valid ticket
Entry allowed
Ticket already scanned
Refused
Old ticket after resale
Refused
Checked at every scan
Tickets
Every ticket is checked at scanning: a ticket already used or cancelled is refused. When a ticket is transferred or officially resold, a new ticket is issued and the old one is deactivated.
Every ticket checked at the entrance
Ticket reissued on every transfer or resale
Checks keep working even offline
Access
Every member of your team has their own account in the admin area, and actions taken are recorded in an activity log.
One account per team member
Activity log in the admin area
Payments processed to the PCI DSS standard
Team
Accounts
Ticketing
Full access
Box office
On-site sales
Access control
Scanning only
Actions recorded in the log
Go further
FAQ
Is Tickie SOC 2 certified?
Yes. The platform is SOC 2 Type II certified: its security controls are audited against this framework.
Are online payments secure?
Yes. Payment meets the payment card industry’s PCI DSS standard.
Is Tickie GDPR compliant?
Yes. Your buyers’ personal data is processed in line with the GDPR.
Who owns my buyers’ data?
Your organisation. Your contract states that your buyers’ data belongs to you, and you decide how it’s used.
Can a ticket be used twice?
No. Every ticket is checked at scanning: a ticket already used or cancelled is refused, even when the network drops.
Can we limit what each team member sees?
Yes. Each member has their own account, and actions taken in the admin area are recorded in an activity log.
Tell us about your requirements: we’ll walk you through our compliance in detail.
Meeting guaranteed within 24 hours · No commitment
