Why switch
Organisers who join us are often looking for the same things: more revenue, more control and a real partner.
Sell more
Add-ons, official resale and targeted campaigns: your ticketing becomes a revenue driver.
Take back control
Your brand, your domain and your data, instead of a third-party platform’s.
Get support
A team you can reach 24/7, before, during and after your events.
Before / after
Your current ticketing
A tool that takes payments, nothing more
Data scattered across several tools
Support that’s hard to reach
A barely visible brand
With Tickie
Add-ons and official resale
Ticketing, CRM and access control together
A team you can reach 24/7
A shop in your colours
Before
We review your events, pricing, seating plans and current tools. Together, we set a timeline around your upcoming dates, so your sales aren’t interrupted.
Review of your needs and tools
A timeline built around your upcoming dates
Data migration depending on your plan
Your onboarding
Progress
Understanding your needs
Done
Shop in your colours
Done
Seating plans
In progress
Sales opening
Monday
Timeline shared with your team
During
Events, pricing, seating plans, a shop in your colours: everything is set up with you. Your teams get to grips with the tool, and the Tickie AI assistant answers their everyday questions.
Setup of events and seating plans
White-label shop on your domain
AI assistant for practical questions
After
On launch day and afterwards, our team can be reached 24/7. You get new features as they’re released, with no further migration.
24/7 support
New features as they’re released
Advice to grow your sales
Getting started
A clear path, from the first conversation to the opening of your sales.
01
Understanding your needs
A conversation to understand your events and your tools.
02
Setup
Events, pricing, seating plans and shop configured with you.
03
Launch
Your sales open on your new ticketing, in your colours.
04
24/7 support
A team you can reach at any time, for your first sales and every one after.
Go further
A complete suite, module by module.
FAQ
Will I lose sales during the transition?
No, that’s the whole point of the transition timeline. We set it with you around your upcoming dates, so your current sales aren’t interrupted.
Can you migrate the data from my old ticketing system?
Yes, depending on your plan: your contacts and subscribers are brought into Tickie, so you don’t start from scratch. We discuss it from the very first needs assessment.
How long does switching ticketing provider take?
It depends on your events and your data. From the first meeting, we draw up a precise timeline with you, shared with your team and based on your upcoming dates.
Will our seating plans be recreated in Tickie?
Yes. We set up your seating plans, events and prices with you, as well as your white-label shop on your own domain.
Will my teams find their way around a new ticketing system?
Yes. Your teams get to grips with the tool during setup, and the AI assistant answers their day-to-day questions. Depending on your plan, they are also trained.
What does Tickie add compared with my current ticketing?
Revenue levers, more control and a team by your side: add-on sales and official resale, ticketing, CRM and access control in one place, a shop in your colours and 24/7 support.
Will we need another migration later?
No. Once you’re with Tickie, you get new features as they’re released, with no new migration. Our team stays available 24/7, season after season.
Where do we start when switching ticketing provider?
With a demo. We look at your events, prices, seating plans and current tools, then propose a transition plan that fits your dates.
Tell us about your current set-up: we’ll propose a transition plan built around your dates.
Meeting guaranteed within 24 hours · No commitment
